September 11, 2014

There's a fine line to walk between simplifying information and dumbing it down so that it's useless. Concepts need to be understood. That's the challenge for anyone in training, but especially so for on-demand training, where there is no direct contact between a learner and the trainer. In face-to-face situations, there's a chance to discuss and clarify, to draw on whiteboards and to use your hands to show movement, direction or structure. Personally, I have the dubious honour of being one of those people who, when I'm on the phone, acts out the thoughts, or draws out the concepts...it's a challenge...

Online, we have one shot to get the concept across, and we have to make it work or we lose the interest of our learners at a very rapid pace, and then there's no benefit from the training. That's why we rely heavily on animations to take out all the visual 'noise' of a video or photograph. Here's an example from a section of a course that deal with the concepts of heat flow, windows and comfort. In the course,  a voice-over states the concepts for auditory learners, and a downloadable pdf document is a click away, so that learners can review the concept in writing if that is the best way for them to lock the information in.

Schedule Service

What our customers are saying

  • If you are planning a house build or renovation, understanding Building Science is important to avoid repetitive heating costs and possible water damage later. Shawna and her team know their stuff.

    K.W., General Manager, Halifax, NS
  • Studies over the last 20 years have shown a worrying energy performance gap – where buildings are consistently found to use more heating energy than designers had predicted and Energy Performance Certificates indicate.

    Oliver Drerup, Former Head of Canada Mortgage and Housing Corporation - International
  • I am pleased to hear that you will be undertaking a new initiative to further trades training in residential energy efficiency. CMHC supports the building of industry awareness and capacity to deliver more sustainable technologies and practices in the housing sector.

    Duncan Hill, P. Eng., Acting Director, Sustainable Housing and Communities Policy and Research Policy, Research and Planning, Canada Mortgage and Housing Corporation
  • Over the last 20+ years I have been speaking to and training thousands of new home builders and renovators across North America.

    Gord Cooke, Air Solutions
  • All I can say is … wow!  You have nailed it! I just watched the 5 minute overview of what all your training videos will attempt to accomplish, and am very impressed.  I am so proud that I know you both, this is incredibly good.

    Gregory A. Pedrick, C.E.M., Project Manager, New York State Energy Efficiency Agency
  • This training is easy use and in a perfect format.

    Dan Drummond, Training Director, Canada Wood China
  • It is very well centred on the learner's experience. Visually-based rather than text-based delivery make the modules straightforward and non-intimidating. I like the way the expected learning outcomes are clearly presented and the information is clearly applicable to practical work.

    Michelle Harding, Professional Builders Institute of BC
  • This is primo education that goes way beyond training.

    Chris Rosemont, BASF